Privacy policy

Last updated: 12 November 2026

This policy explains what personal information Feens Fitness collects through this website, why, and what you can ask us to do with it. "We", "us" and "I" mean Feens Fitness, run by Shane Feeney.

Who we are

Feens Fitness is an online coaching business run by Shane Feeney, working with clients in Ireland and Australia.

Contact: [email protected]. A postal address is available on request.

What we collect

When you book a call, we collect:

• your first and last name
• your email address and phone number
• your answers to two short questions (your main health goal, and whether you're ready to start)
• the time you booked

When you visit the pages, our website and the tools below may also collect basic technical information, such as your device, browser, the pages you viewed and how you arrived (for example, from an Instagram or Facebook ad).

Why we collect it

• To book, confirm and remind you about your call (email, text, WhatsApp).
• To prepare for the call, so we can use the time well.
• To follow up after the call if you've asked us to, or if you're a client.
• To understand which ads and pages work, so we can improve them.

We rely on your consent (you choose to book and fill in the form) and on our legitimate interest in running and improving the business.

Who we share it with

We don't sell your information. We use a small number of trusted services to run the business:

• GoHighLevel (LeadConnector): our booking calendar, contact records, emails and texts.
• Google: Google Meet for the call and Google Calendar for scheduling.
• Meta (Facebook and Instagram): the Meta pixel on these pages tells Meta when someone visits or books, so we can measure and improve our ads. Meta may use this to show you our ads.
• WhatsApp: if you're a client, for day-to-day support.

Some of these services store data outside Ireland and the EU, including in the United States. Where that happens, they use the safeguards the law requires (such as standard contractual clauses).

Cookies and the Meta pixel

These pages use the Meta pixel and cookies to measure visits and bookings. You can block or delete cookies in your browser settings, and you can control the ads you see in your Facebook and Instagram ad settings.

How long we keep it

If you book a call but don't become a client, we keep your details for up to 2 years from the last time we were in touch, then delete them. If you become a client, we keep your details for as long as you're a client and for 6 years after, because tax law in Ireland and Australia requires us to keep business records.

Your rights

You can ask us to:

• see the information we hold about you
• correct it
• delete it
• stop contacting you (you can also reply STOP to any text, or use the unsubscribe link in any email)

To do any of these, contact us at [email protected]. We'll reply within 30 days.

If you're in Ireland or the EU and aren't happy with how we've handled your information, you can complain to the Data Protection Commission (dataprotection.ie). In Australia, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.